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Posts Tagged: COVID-19

NGL: Updates to COVID-19 Policyholder Processes

NGL: Updates to COVID-19 Policyholder Processes   60 day free look period In a continuing effort to aid our policyholders we are extending the end date of the 60 day free look period from July 1, 2020 to September 1, 2020. This means policies issued between April 22, 2020 through September 1, 2020 will be eligible for... Read more &...
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NGL: COVID-19 Customer Relief Phone Line

NGL: COVID-19 Customer Relief Phone Line To better serve our customers in these challenging times, we have created a dedicated phone line to help with policy issues due to hardships created by COVID-19. If you have a customer that is in need of assistance with their NGL AssetGuard policy due to the pandemic, have them call 888.275.2641... Read more &r...
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OneAmerica: COVID-19 Resources at Your Fingertips

OneAmerica: COVID-19 Resources at Your Fingertips Stay informed with OA.com As we continue to adapt to the challenges presented by the coronavirus pandemic, we’re proud to continue serving you and helping you stay informed. Visit our consumer and financial professionals COVID-19 resource pages for the latest news and information. UPDATE: Grace period extended for premium... Read more…

American Equity: COVID-19 and Licensing Restrictions

American Equity: COVID-19 and Licensing Restrictions As states begin to ease restrictions because of the COVID-19 pandemic, changes to previously-issued orders and waivers regarding agent licensing, renewals and continuing education requirements that are or will become due during any emergency declaration period are being updated. Agent licensing and renewals In general, most states are continuing... Read more…

Aetna: We’re Ready to Help

Aetna: We’re Ready to Help We understand the many challenges you and your clients are facing due to the COVID-19 pandemic. As part of the CARES Act, the Payment Protection Program has made loans available to small businesses to help retain workers and maintain payroll costs (which includes payment for the provision of employee benefits... Read more »
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Lumico: COVID-19 Policy Print Update

Lumico: COVID-19 Policy Print Update Due to COVID-19, we have experienced a delay at our policy mailing facility, and are aware that customers are hesitant to receive or open their mail packages due to health concerns.   Please note that this delay is in policy mailing only. There is no impact to the issuance of... Read more »
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OneAmerica: COVID-19 Update– Temporary Changes to Our Business Limits

OneAmerica: COVID-19 Update– Temporary Changes to Our Business Limits April 2020 News to Know Individual Life & Financial Services COVID-19 Update: Temporary Changes to Our Business Limits As we continue to monitor the challenges of the COVID-19 pandemic, we remain committed to operating in an informed, responsible manner that upholds our commitment to maintaining financial... Read more…

TransAmerica: Long-Term Care Product Grace and Lapse Period Changes

TransAmerica: Long-Term Care Product Grace and Lapse Period Changes Amid the changes we’re making to help agents conduct business during the COVID-19 pandemic, we’ve received guidance regarding how long we can extend grace and lapse periods for long term care policies. We are extending premium payment due dates by an additional 30 or 60 days.*... Read more…

OneAmerica: Streamlining Electronic Sales with eApp

OneAmerica: Streamlining Electronic Sales with eApp New enhancements to our eApp process are making it easier for you to submit new business with OneAmerica®. These new features and deep-dive resources are built to improve your virtual workspace experience as you continue to grow your business. They add value to your time while developing efficiencies in... Read more…

Mutual of Omaha: From the Desk of Marty Johnson

Mutual of Omaha: From the Desk of Marty Johnson We have received questions regarding our temporary underwriting guideline changes effective April 16, 2020. In response, we have developed a Frequently Asked Questions document. Mutual of Omaha remains committed to the long-term care marketplace. Please continue to reach out to your Sales Directors if you have... Read more…