Product and pricing changes in additional states, effective today, September 8, 2014
John Hancock is making several changes to our product and
pricing for all new business, including rates and some changes to
product features on our Custom Care III featuring Benefit Builder
product in Arizona, Delaware, Florida, South Dakota, and New Jersey, as well as Custom Care III Partnerships in Connecticut and Indiana.
Underwriting process changes effective in Florida and Hawaii today, September 8, 2014
As communicated in May, we have identified opportunities to
streamline the current LTC application and underwriting information
gathering process. Click here to learn more about changes taking effect in Florida and Hawaii.
Please note: Florida has its own process and requirements.
Custom Care III featuring Benefit Builder now available in Connecticut, District of Columbia, and Indiana
We are pleased to announce that Custom Care III featuring Benefit Builder is now available in Connecticut, the District of Columbia, and Indiana. Please note: These states are also moving to gender distinct
rates for the first time. Unisex rates will remain for Employer
Sponsored Groups only. Click here to read the full Newslink article that describes the newly available marketing materials. Also, check out the Custom Care III featuring Benefit Builder Producer Guide for details on all of the features and benefits.
Important: New Business transition guidelines for ALL product changes noted above in Arizona, Delaware, Florida, South Dakota, New Jersey, Connecticut, District of Columbia, Indiana, Florida, and Hawaii, as well as Custom Care III Partnerships in Connecticut and Indiana
Paper applications for current rates, benefits, and products
must have been signed on or prior to September 7 and
received in the John Hancock home office by end-of-day today. LTC
Captivate business must have been signed and submitted to us through
the system prior to September 7.
For your convenience, applications can be faxed into New
Business at 800-932-4305. Please contact your Case Manager with any questions.
Updated Personal Worksheets effective today, September 8, 2014
There will be new personal worksheets (ICC14-LTC-PWK14, LTC-PWK14) in all states except Florida and New York, to reflect the 2013 in-force
rate increase recently requested for approval. These worksheets will
be included in all application booklets and will be available to order
and download effective today.
MARKETING NEWS
LTC Captivate Now Available in the District of Columbia and Indiana
We are pleased to announce that LTC Captivate – John Hancock’s
new web-selling platform for LTC insurance – is now available for use
in the District of Columbia and Indiana.
As an online system that supports an entirely paperless sales
and application process, LTC Captivate is designed to eliminate the
geographic and logistical hurdles that often exist in today’s busy
world. As a result, it enables producers and their clients to conduct
business in settings and time frames that better suit their mutual
needs.
To learn how to get started with LTC Captivate, click here to
view an informative Brainshark presentation, or see below to sign up
for a training webinar in September.
The Advertising Compliance Guide for Long-Term Care (LTC) Insurance is now available
This helpful guide is currently available for download. It
outlines LTC insurance advertising regulations and requirements for
the Interstate Compact and states; internal review process; and
required filings and considerations. Click here to gain a better understanding of LTC insurance advertising requirements.
The 2014 Medicare Guide is ready to order
The 2014 Medicare Guide is available to order and download from JHLTC.com. This guide is required for all LTC sales for applicants ages 65 and older. Click here to access the Guide.
PARTNERSHIP NEWS
4-Hour Refresher Training Available via Webinar
Our CE Vendor, LTC Connection, now offers 4-Hour Refresher
Training for only $24.00 via webinar (in select states). You will
receive a Certificate of Completion that meets your state’s DRA/NAIC
LTC Partnership training requirements. Unlike online training, you do
not have to take an exam.
Click here to see if you are eligible to take a webinar. If not, we offer the 4-hour training online.
Colorado 5-Hour Ongoing Mandatory Training Available via Webinar
Colorado requires that the 5-hour ongoing training be taken in
a classroom venue. Our CE Vendor, LTC Connection, has received
approval from the Colorado Department of Insurance to now offer this
classroom training via webinar. No more waiting for a class in your
area or traveling to meet this requirement. Webinars are offered on a
weekly basis, and there is no exam required.
For financial professional use only. Not for use with the
public. Long-term care insurance is underwritten by John Hancock
Life Insurance Company (U.S.A.), Boston, MA 02117 (not licensed
in New York) and in New York by John Hancock Life & Health
Insurance Company, Boston, MA 02117.
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