John Hancock: Newslink: Product and pricing changes in several states, and more
August 25, 2014
PRODUCT NEWS
Product and pricing
changes in additional states, effective September 8, 2014
John Hancock is making several changes to our product and
pricing for all new business, including rates and some changes to
product features on our Custom Care III featuring Benefit Builder
product in Arizona,
Delaware, Florida, South Dakota, and New Jersey, as
well as Custom
Care III Partnerships in Connecticut and Indiana.
Please read this
article for complete details.
Underwriting process
changes effective in Florida and Hawaii on September 8, 2014
As communicated in May, we have identified opportunities to
streamline the current LTC application and underwriting information
gathering process. Click here to learn
more about changes taking effect in Florida and Hawaii. Please
note: Florida has its own process and requirements.
Custom Care III
featuring Benefit Builder available in Connecticut, District of
Columbia, and Indiana on September 8, 2014
We are pleased to announce that Custom Care III featuring
Benefit Builder will be available in Connecticut, the District of
Columbia, and Indiana on September 8. Please
note: These states are also moving to gender distinct
rates for the first time. Unisex rates will remain for Employer
Sponsored Groups only. Click here to
read the full Newslink article that describes the newly available
marketing materials.
Important: New
Business transition guidelines for ALL product changes noted above in
Arizona, Delaware, Florida, South Dakota, New Jersey, Connecticut,
District of Columbia, Indiana, Florida, and Hawaii, as well as Custom
Care III Partnerships in Connecticut and Indiana
Paper applications for current rates, benefits, and products
must be signed on or prior to September 7 and
received in the John Hancock home office by end-of-day on September 8.
LTC Captivate business must be signed and submitted to us through the
system prior to September 7, 2017.
For your convenience, applications can be faxed into New
Business at 800-932-4305. Please contact your Case Manager with any
questions.
Updated
Personal Worksheets effective September 8
There will be new personal worksheets (ICC14-LTC-PWK14,
LTC-PWK14) in all states except
Florida and New York, to reflect the 2013 inforce rate
increase recently requested for approval. These worksheets will be
included in all application booklets and will be available to order
and download effective September 8.
MARKETING NEWS
LTC Captivate Now
Available in the District of Columbia and Indiana
We are pleased to announce that LTC Captivate – John Hancock’s
new web-selling platform for LTC insurance – is now available for use
in the District of Columbia and Indiana.
As an online system that supports an entirely paperless sales
and application process, LTC Captivate is designed to eliminate the
geographic and logistical hurdles that often exist in today’s busy
world. As a result, it enables producers and their clients to conduct
business in settings and time frames that better suit their mutual
needs.
To learn how to get started with LTC Captivate, click here to
view an informative Brainshark presentation, or see the Training News
section below to sign up for a training webinar in September.
Sponsored Group
Program Highlighter Now Available
You can insert the
Program Highlighter into any of the consumer product or needs-based
marketing pieces in order to promote the Sponsored Group discount. The
Program Highlighter includes space for your business card, making it
ideal for use in your Sponsored Group employer or affinity prospecting
efforts.
Click to view the
appropriate version for your client: for Compact
states, for Non-compact
states, and state versions for Florida and Arizona.
The Program Highlighter is not currently available in Hawaii, as we
await approval from the insurance department.
COMPLIANCE NEWS
The Advertising
Compliance Guide for Long-Term Care (LTC) Insurance is now available
This helpful guide is currently available for download. It
outlines LTC insurance advertising regulations and requirements for
the Interstate Compact and states; internal review process; and
required filings and considerations. Click here to
gain a better understanding of LTC insurance advertising requirements.
The 2014 Medicare Guide is ready to order
This updated guide, which will provide you with everything you
need to know about the Program, is now available to order and download
from JHLTC.com. Click here to
access the Guide.
TRAINING NEWS
LTC Captivate Training Webinars have been scheduled for September
If you would like to learn more about the advantages of using
John Hancock’s LTC Captivate online application system, you can enroll
in a webinar by clicking on the links below.
Our CE Vendor, LTC Connection, now offers 4-Hour Refresher
Training for only $24.00 via webinar (in select states). You will
receive a Certificate of Completion that meets your state’s DRA/NAIC
LTC Partnership training requirements. Unlike online training, you do
not have to take an exam.
Click here to see if you are eligible to take a webinar. If not, we offer the 4-hour training online.
Colorado 5-Hour Ongoing Mandatory Training Available via Webinar
Colorado requires that the 5-hour ongoing training be taken in
a classroom venue. Our CE Vendor, LTC Connection, has received
approval from the Colorado Department of Insurance to now offer this
classroom training via webinar. No more waiting for a class in your
area or traveling to meet this requirement. Webinars are offered on a
weekly basis, and there is no exam required.
For financial professional use only. Not for use with the
public. Long-term care insurance is underwritten by John Hancock
Life Insurance Company (U.S.A.), Boston, MA 02117 (not licensed
in New York) and in New York by John Hancock Life & Health
Insurance Company, Boston, MA 02117.
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