This is to inform you of an important update on our individual
long-term care (LTC) insurance product portfolio. John Hancock has
recently completed another comprehensive claims study, which we
conduct every three years and which examines the usage trends for our
insured population. Like many carriers in this business, we have seen
increased claims; therefore, there is more experience data available
to predict future benefit usage by policyholders. As compared to our
previous analysis, the new data shows that policyholders are living
longer, their claims are lasting longer, and more people are claiming
at the older ages. Based on that data, we have determined that there
is a need to increase premiums on certain policy series.
Read the full article and access the 2013 Rate Action Information Guide here.
MARKETING NEWS
Support associates
role now available in LTC Captivate
LTC Captivate offers two support associates roles for new
business coordinators and assistants to support producers through the
LTC sales process: licensed support associates and non-licensed
support associates. Licensed support associates will be required to
pass licensing validation and can be allowed view-edit access to cases
at the producer’s discretion, and non-licensed support associates will
be allowed view-only access to cases.
Click on a date below to attend a training webinar about the new
support associates role:
LTC Sales Insider
earns best in class distinction in financial services category
The Interactive Media Awards (IMA) recently awarded LTC Sales
Insider “Best in Class” recognition in the financial services
category. To check out peer-to-peer sales ideas, training resources,
and our most recent Long-Term Care Awareness Month training video on
the award-winning microsite, click here.
Updated CPI flier now available
We have updated the design of our CPI history flier to make it easier for producers to reference the charts. Check out our newly-designed flier now.
LTC Awareness Month:
First training video now available
In the month of November, we’re rolling out an awareness
campaign filled with best practices to help you start the conversation
with your clients about the need for long-term care planning.
To learn how you can “get the ball rolling” with clients when it comes
to long-term care, check out our first training videohosted on LTC Sales Insider.
Updated Partnership
guide is now available
Our NAIC and DRA Partnership training and resource guide
(LTC-3251) is now available in a new and improved format. It includes
an easy-to-reference table of new and existing training requirements,
deadlines, training resources and information on how to submit the
course completion certificate. Check out the updated guide now.
Florida is now
available on LTC Captivate
We are pleased to announce that Florida is now available on LTC
Captivate, John Hancock’s new web-selling platform for LTC insurance.
As an online system that supports an entirely paperless sales &
application process, LTC Captivate helps to eliminate the geographic
and logistical hurdles that often exist in today’s busy world. As a
result, it enables producers and their clients to conduct business in
settings and time frames that better suit both of their needs.
Register for a session now by clicking a date below:
For financial professional use only. Not for use with the public.
Long-term care insurance is underwritten by John Hancock Life
Insurance Company (U.S.A.), Boston, MA 02117 (not licensed in New
York) and in New York by John Hancock Life & Health Insurance
Company, Boston, MA 02117.
