January 26, 2015

PRODUCT NEWS

Next round of 2013 and 2010 in-force rate action notifications to take place in late February

The 2013 in-force rate action includes John Hancock LTCI individual policies originally issued in Colorado, Connecticut, and New Jersey. Also, we will continue implementation in  Alaska, Arizona, North Dakota, Oklahoma, South Dakota, and
Wisconsin
and will begin notifications for additional products in those states. Fortis LTCI individual policies originally issued in
North Dakota
and Wyoming are impacted.

The 2010 in-force rate action includes John Hancock LTCI individual policies originally issued in Colorado, Montana, and New Jersey. Fortis LTCI individual policies originally issued in Virginia are impacted.

Please click here for complete details.

Clarification about the NAIC Shopper’s Guide to LTC insurance

The NAIC Shopper’s Guide provides consumers with what they need to know about LTC insurance, from assessing their need to purchasing the right policy, and is required for all LTC sales. The most current guide the NAIC has released is the 2013 version and it is available to download and order (LTC-1059) on www.jhltc.com.

MARKETING NEWS

John Hancock Leadership Flier Now Available

When you recommend LTC insurance to your client, it’s important
to consider the company that stands behind the coverage.
This flier underscores John Hancock’s commitment to the
industry, to you, and to the people we insure. It also
summarizes our experience, claims paying track record, and
financial strength. Click here to learn more.

NEW BUSINESS NEWS

New Process for Bank Draft Authorization

John Hancock has established a new notification step to help
set your client’s expectations regarding the timing of a
bank draft deduction.  We are adding a reminder to the new
business set up to ensure the producer authorizes bank draft
cases. This allows you an opportunity to notify your clients
of approval – so that they are aware when the first premium
will be deducted from their account. You simply need to
notify your case manager when the time is appropriate to
deduct. There is no paperwork required. 

If you have any questions, please contact your case manager or speak to a New Business representative at 800-377-7311. Please note: the bank draft authorization may be provided to your case
manager at any point during the new business process.  

TRAINING NEWS

John Hancock Underwriting Brainshark Now Available

Our new Brainshark training module, LTC Underwriting Overview, Strengths, and the Process, will update you on the most recent changes to our underwriting procedures, as well as explain the value of our new approach to you and your clients. Click here to view
the Brainshark.

MLI012215083

WWW.JHLTC.COM

ARCHIVES

CONTACT US
MGAs: 800-377-7311

Signator Investors, Inc: 888-604-7296 

Broker/Dealers: 800-270-1700

For financial professional use only. Not for use with the public. Long-term care insurance is underwritten by John Hancock Life Insurance Company (U.S.A.), Boston, MA 02117 (not licensed in New York) and in New York by John Hancock Life & Health Insurance Company, Boston, MA 02117.

Copyright © 2013 John Hancock Life Insurance Company (U.S.A.)

You may not modify, remove, or otherwise alter information contained in, or linked from this newsletter, nor include any new material items, or statements without the express written approval of John Hancock.