March 23, 2015

PRODUCT NEWS

Introducing John Hancock’s Performance LTC

John Hancock is pleased to introduce Performance LTC™ – our newest long-term care insurance product. Performance LTC offers the most competitively-priced premiums on the market today, along with flexible features and options that will give your clients greater control over their premiums and benefits.
For more details about this exciting new product, including where it’s approved for sale, as well as the marketing collateral available to support your sales efforts, please click here.

Attend a Performance LTC Overview in March

To learn more about Performance LTC, click on one of the links below to sign up for one of the product overviews being conducted this month.


Register for a session now by clicking below:

Tuesday, March 24, 2015 1:30 pm ET
https://manulife.webex.com/manulife/onstage/g.php?d=275676050&t=a

Friday, March 27, 2015 1:30 pm ET

https://manulife.webex.com/manulife/onstage/g.php?d=276307401&t=a

Updated Version of JH LTC Illustrator Now Available

John Hancock is providing an updated version of the new JH LTC Illustrator desktop software that is now compatible with all operating systems. If you experienced any prior issues with running the software, you must uninstall it and then reinstall this new version. If you did not experience any issues running the software you do not need to take any action. Please go to www.jhltc.com for instructions on how to download and run this updated version.

We apologize for any inconvenience this may have caused.

JH LTC Illustrator to replace Hansel as the LTC Quoting Tool

A new platform, JH LTC Illustrator, has been introduced to run illustrations for all long-term care insurance products: CC III with Benefit Builder, Partnership Products in
Connecticut and Indiana, and the new Performance LTC product. This new system has a streamlined design and a more enhanced user experience.

Click here for more details about JH LTC Illustrator, as well as the transition period
for Ehansel/Hansel.

John Hancock to Suspend Sales of its Individual
Long-Term Care Insurance Product in New Hampshire

John Hancock has made the difficult decision to suspend sales of our individual long-term care insurance product; Custom Care III featuring Benefit Builder, in the state of New Hampshire effective March 31, 2015 due to recent regulatory changes. The new Performance LTC product is not being launched in New Hampshire due to these changes. Please click here for a more complete explanation.

New Business Transition Guidelines for CCIII featuring Benefit Builder product and pricing changes in New York 

Paper applications for current rates and benefits in New York must have been signed on or prior to March 15, 2015 and received in the John Hancock home office by end-of-day March 23, 2015.  Please click here for complete details.

For your convenience, applications can be faxed into New Business at 800-932-4305 and you may also notify your case manager.

Next round of in-force rate action notifications to take place in late April

In late April, we will begin policyholder notifications on the next round of John Hancock and Fortis policies impacted by the 2010 and 2013 in-force rate actions, which will have an effective date beginning with anniversaries on or after July 1, 2015.

The 2013 rate action notifications will include John Hancock LTCI individual policies originally issued in Delaware, Maryland, Pennsylvania and South Carolina are impacted. Also, we will continue the implementation in

Nebraska, Washington,
and Wyoming and begin notifications for additional products in those states. Fortis LTCI individual policies originally issued in New Mexico and South Dakota are also impacted. Click here for an article that will provide you with full details, including information about policyholders impacted by the

2010 rate action
in Delaware, Maine, Maryland, Mississippi and South Carolina.

MARKETING NEWS

Start spreading the word about Performance LTCo:p>

The Performance LTC customizable launch flier (LTC-5651) is a great way to raise awareness and generate sales interest about this groundbreaking product – now available for sale in 37 compact states. Click here to customize.

MLI031915156

WWW.JHLTC.COM

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CONTACT US
MGAs: 800-377-7311
Signator Investors, Inc: 888-604-7296  Broker/Dealers: 800-270-1700

For financial professional use only. Not for use with the public. Long-term care insurance is
underwritten by John Hancock Life Insurance Company (U.S.A.), Boston, MA 02117 (not licensed
in New York) and in New York by John Hancock Life & Health Insurance Company, Boston, MA
02117. 

Copyright © 2015 John Hancock Life Insurance Company (U.S.A.)

You may not modify, remove, or otherwise alter information contained in, or linked from this newsletter, nor include any new material items, or statements without the express written approval of John Hancock.