Important: New Business transition guidelines for all product changes in Arizona, Delaware, Florida, South Dakota, New Jersey, Connecticut, District of Columbia, Indiana, Florida, and Hawaii, as well as Custom Care III Partnerships in Connecticut and Indiana
Paper applications for current rates, benefits, and products must be signed on or prior to September 7thand received in the John Hancock home office by end-of-day on September 8th.
LTC Captivate business must be signed and submitted through the
system prior to September 7th.
For your convenience, applications can be faxed into New Business at
800-932-4305. Please contact your Case Manager with any questions.
Product and pricing changes in additional states, effective September 8, 2014
John Hancock is making several changes to our product and pricing for
all new business, including rates and some changes to product features
on our Custom Care III featuring Benefit Builder product in Arizona,
Delaware, Florida, South Dakota, and New Jersey, as well as Custom
Care III Partnerships in Connecticut and Indiana.
Underwriting process changes effective in Florida and Hawaii on September 8, 2014
As communicated in May, we have identified opportunities to streamline the current LTC application and underwriting information gathering process. Click here to learn more about changes taking effect in Florida and Hawaii. Please note: Florida has its own process and requirements.
Custom Care III featuring Benefit Builder available in Connecticut, District of Columbia, and Indiana on September 8, 2014
We are pleased to announce that Custom Care III featuring Benefit Builder will be available in Connecticut, the District of Columbia, and Indiana on September 8. Please note: These states are also moving to gender distinct rates for the first time. Unisex rates will remain for Employer Sponsored Groups only. Click here to read the full Newslink article that describes the newly available marketing materials.
Updated Personal Worksheets effective September 8th
There will be new personal worksheets (ICC14-LTC-PWK14, LTC-PWK14) in all states except Florida and New York, to reflect the 2013 inforce rate increase recently requested for approval. These worksheets will be
included in all application booklets and will be available to order
and download effective September 8th.
MARKETING NEWS
LTC Captivate Now Available in the District of Columbia and Indiana
We are pleased to announce that LTC Captivate – John Hancock’s
new web-selling platform for LTC insurance – is now available for use
in the District of Columbia and Indiana.
As an online system that supports an entirely paperless sales
and application process, LTC Captivate is designed to eliminate the
geographic and logistical hurdles that often exist in today’s busy
world. As a result, it enables producers and their clients to conduct
business in settings and time frames that better suit their mutual
needs.
To learn how to get started with LTC Captivate, click here to
view an informative Brainshark presentation, or sign up for a training
webinar in September using the links below.
For financial professional use only. Not for use with the
public. Long-term care insurance is underwritten by John Hancock
Life Insurance Company (U.S.A.), Boston, MA 02117 (not licensed
in New York) and in New York by John Hancock Life & Health
Insurance Company, Boston, MA 02117.
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